If you experience any problems with your order, delivery or are unhappy with our service please contact us first and we will endeavour to sort it out promptly.
· We offer combined postage and will refund you if you have made multiply purchases from my store and have not realised this.
· We offer local pick ups by the buyer and can offer delivery in some instances.
· All parcels items sent within Australian are using EBay flat rate postage unless stated.
· If you change your mind or don't want the item anymore, returns are welcome. Please be aware you will be charged to return the item and any cost incurred by us to send wether the item is free postage or not. If you choose to resell it we can supply images and copy if needed.
All our items are described after rigorous inspection; any defects will be noted in the listing. If by some chance we have overlooked something please contact us before leaving feedback and we will gladly sort out any issues you have. We are honest sellers and we will look after our customers. We cover postal insurance for all glassware and items over 100 dollars in value.